Connecting with Us

 

How do I contact you? 

You can reach us via:   Email: customercare@ambaram.com

Phone/WhatsApp: +91 87544 48349

Online Chat: Use the chat bubble on our website.

How can I receive updates about Ambaram?

Subscribe to our newsletter by signing up on our website or creating a customer account.

How can I change my email subscription settings or opt out of newsletters? 

Use the options provided in our emails to manage your preferences or unsubscribe.

Shipping and Orders

What are your shipping charges for domestic and international shipping?

Please refer to our Shipping Information & Policy for detailed information.

Where do you ship?

We offer worldwide shipping.

Who are your courier partners, and how do I track my shipment?

We partner with reputed couriers like FedEx, DHL, and Bluedart. You will receive a tracking link via email once your order is dispatched.

When can I expect my order?

Orders are typically processed within 10 working days from the date of placement. This timeline may vary for pre-orders and certain jewelry items.

How can I check the status of my order?

Log in to your account and click on your orders, or contact us via our helpline or online chat.

Can I modify my order after placing it?

Modifications are possible before the order is shipped. Once shipped, changes cannot be made. Please review your 'Order Confirmation' email and contact us immediately if corrections are needed.

Exchanges & Refunds

What is your exchange & refund policy?

Please view our Returns, Exchanges & Refund Policy for detailed information.

Browsing and Shopping Online

How do I find the products I want?

Use the search icon or the filter options on our collection pages to narrow your selection based on preferences.

What is the process once I have selected the products I wish to buy?

Follow the on-screen instructions during checkout. If you need assistance, contact our customer engagement team.

What payment methods are available?

We accept Credit Cards, Debit Cards, Net Banking, and Direct Deposit to our account.

Do the prices on the website include taxes?

Yes, all prices include taxes. Customs duties or additional charges may apply based on your location.

A product I like is marked 'Sold.' What are my options?

Contact our customer engagement team to check for availability or similar options. Pre-ordering may be possible in some cases.

I would like assistance in choosing products. What are my options?

Our customer assistance team is available via mobile, WhatsApp, or the chat icon on our site. You can also book a Ambaram Session for a personalized virtual shopping experience.

What are Ambaram's 'collectives'?

We curate lines centered around themes such as color, craft, or motifs. Explore our ongoing collectives in the navigation menu or on our homepage.

I would like to do a video call to browse products. How can I do that?

Book a Ambaram Session, a personalized one-on-one virtual shopping experience.

I would like to book a trousseau/bridal consultancy. How can I do this?

Our Sessions virtual shopping experience is perfect for this. A sari specialist will guide you through curated trousseau and bridal options.

Gifting & Gift Cards

How do I send an Ambaram product as a gift?

Contact us to arrange gift-wrapping, add a personalized card, and ship it to the recipient's address.

I'd like to gift an Ambaram gift card. What are my options?

Choose from our digital gift cards, redeemable online, or our presentation gift cards, beautifully packaged and redeemable both in-store and online

Do you sell gifting products other than saris?

Yes, explore our Gifting and Stationery section via our menu.

Ambaram Online Account

What do I do if I have forgotten my password?

Click “Forgot your password?” on the customer login page, enter your registered email, and follow the instructions to reset your password.

Our Stores

Are there physical stores for Ambaram?

Yes, we have beautiful stores that are perfect settings for Ambaram saris and jewelry. Find them here.

Customer Support

How do I provide feedback on my Ambaram experience?

We'd love your input. Please visit our Feedback page to share your thoughts.